Where's my package? (International)

Thanks for ordering from GetBullish!

When your order ships from our facility, you should receive a tracking email. Normal fulfillment time is 1-3 days.

If a few days have passed since you placed your order and you haven't received a tracking email, check your spam folder, and then get in touch with us and we can re-send it.

If you already have a tracking email, then you have access to the same information we do about the location of your package. Please note that international shipping can take 1-2 weeks for Priority International and 3-6 weeks for Economy International.

Delays are sometimes caused by factors outside our control. For instance, any time we send a package to a foreign country there is a chance that that country could select the package for random customs inspection, which can create a delay. 

It is also common that your nation's postal service will hold your package at the post office, requiring you to pay a duty (customs tax) in order to receive it.

Packages generally retain the same US-generated tracking number, so once US tracking shows that the package has left our country, you can wait awhile and then try the same tracking number on the website of your country's postal system. There can be a delay in between while the package is, say, traveling across the ocean, when there is no news from either country's postal tracking system, until your country accepts the package.

We also recommend the site 17track.net for tracking packages across different countries.

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